The delivery schedule is upheld where possible and complete between 7am - 6pm on your chosen week day. We are unable to offer a timed delivery service. Delivery is to a ground floor location only, access permitting and is a kerbside only delivery. Our courier is not permitted to take items through homes or in to gardens. Couriers are unable to call prior to delivering your items. Larger items may require additional assistance to help the driver unload. Please ensure the couriers have suitable access so your delivery can be completed. If the courier cannot complete the delivery a second delivery charge will apply. (£19.99 DIY assembly and £79.99 pallet items) Select day delivery is available only on normal week days. This excludes weekends, bank holidays and public holidays.