We currently live in the age of the Internet, things are getting quicker and easier every day and we hardly notice; but in this age of next day delivery and immediate gratification, an order being delayed a few days or a delivery being missed by couriers can be absolutely infuriating. While good things come to those who wait, anger and frustration come to those who wait too long.
We wish we could ship everything to you instantly; have your new bench or furniture packed this afternoon and delivered to your home by breakfast. But with large items we sell it is not so simple and we just can’t rush it. We are not selling small boxed items such as shoes, which would be simple! – We sell a large boxed garden benches and fully assembled furniture that takes a bit more time and effort!
Bellow you will find all the information you need regarding the delivery options. We will get your furniture to you as fast as we can, and work round the clock if need be, but not at the expense of quality. If you do need your furniture a bit quicker then please give us a call on 01772 789751 and we will see what we can do for you!
How much do we charge for delivery?
Mainland UK is FREE With this service you can select a weekday delivery date of your preference (excluding weekends and bank holidays), from a minimum of three working days from when you place your order (May differ during busy times). Please note, deliveries are made by a 3rd party courier. Dining sets, assembled benches and large orders are delivered with a pallet service to a kerbside location only.
How soon can we deliver?
Small things will arrive within 2-4 working days
Medium things arrive in 3-5 working days (but we won't despatch until you have selected your delivery date)
Large things will arrive within 15 working days or less
Restrictions & Terms?
The delivery schedule is upheld where possible and complete between 7am - 6pm on your chosen week day. We are unable to offer a timed delivery service. Delivery is to a ground floor location only, access permitting and is a kerbside only delivery. Our courier is not permitted to take items through homes or in to gardens. Couriers are unable to call prior to delivering your items. Larger items may require additional assistance to help the driver unload. Please ensure the couriers have suitable access so your delivery can be completed. If the courier cannot complete the delivery a second delivery charge will apply. (£19.99 DIY assembly and £79.99 pallet items) Select day delivery is available only on normal week days. This excludes weekends, bank holidays and public holidays.