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Refunds, Returns & Exchanges

We are happy to accept any item for ruturn or exchange within 14 days of receipt of goods. Provided that:

  • Goods are still in the original packaging
  • Goods have not been used
  • Good must be returned in full including any free promotional items

This does not affect your statutory rights. You will also pay for any return delivery charge we recommend that you use an insured registered carrier to return your item. All goods returned to us will be inspected for any signs of damage in any occurance there is damage goods will not be accepted. It is your duty to ensure correct packaging.

In the rare occurrence that an item is unused and faulty then we will refund or exchange the item, arrange collection and deliver a replacement all free of charge.

Teak Bench Company will not be held liable for the cost of return, lost or damaged items.

Any goods being exchanged that are not faulty a small second delivery charge may apply price depends on location. Any furniture that has been misused will not be refunded or exchanged.

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